Privacy Policy
The Daily Grind Cafe Privacy Policy
At The Daily Grind Cafe, located at 1420 Blake Street, Denver, CO 80202, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our cafe, use our website (www.thedailygrindcafe.com), or interact with us through other channels, such as our mobile app, social media, or email communications. This policy is effective as of January 1, 2025.
Our Data Protection Officer, Eleanor Vance, oversees our data privacy practices. You can contact her at eleanor.vance@thedailygrindcafe.com or (303) 555-2233 if you have any questions or concerns about this policy or our data handling practices.
Information We Collect
We collect several types of information to provide and improve our services:
- Personal Information: This includes your name, email address, phone number, mailing address, and any other information you voluntarily provide when you create an account, place an order, make a reservation, participate in surveys or promotions, or contact us.
- Payment Information: When you make a purchase, we collect payment information, such as your credit card number, expiration date, and billing address. This information is processed through secure payment gateways and is not stored on our servers.
- Location Information: With your consent, we may collect location data through our mobile app to provide location-based services, such as nearby cafe locations and personalized offers.
- Device Information: We collect information about the device you use to access our website or mobile app, including the device type, operating system, browser type, IP address, and unique device identifiers.
- Usage Information: We track how you use our website, app, and services, including the pages you visit, the features you use, the time and date of your visit, and other usage statistics.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activity and preferences. This information is used to personalize your experience, analyze trends, and improve our services. Refer to our Cookies Policy for detailed information.
- Social Media Information: If you interact with us on social media platforms (e.g., Facebook, Instagram), we may collect information from your social media profile, such as your name, profile picture, and interests.
How We Use Your Information
We use your information for various purposes, including:
- Providing Services: To process your orders, fulfill your reservations, deliver personalized recommendations, and provide customer support.
- Improving Services: To analyze usage patterns, identify areas for improvement, and develop new features and services.
- Personalizing Experiences: To customize your experience on our website and app, such as displaying relevant content and recommendations.
- Communicating with You: To send you updates, newsletters, promotional offers, and other marketing communications. You can opt out of receiving these communications at any time.
- Conducting Research: To conduct surveys, analyze data, and gain insights into customer preferences and behavior.
- Protecting Our Rights: To prevent fraud, enforce our terms of service, and comply with legal obligations.
Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share information with third-party service providers who assist us in providing our services, such as payment processors, marketing agencies, and IT support providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Business Partners: We may share information with business partners who offer products or services that may be of interest to you.
- Legal Authorities: We may disclose information to legal authorities if required by law or legal process, such as a subpoena or court order.
- Affiliates: We may share information with our affiliates or subsidiaries for business purposes.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Detailed Data Collection Table
Detailed Data Collection Practices
| Data Type |
Collection Purpose |
Storage Location |
Retention Period |
| Name |
Order processing, personalization |
Secure server in Denver, CO |
2 years after last order |
| Email |
Marketing, order updates |
Marketing platform database |
Until user unsubscribes |
| Phone Number |
Order support, reservation confirmation |
Customer relationship management system |
1 year after last contact |
| Address |
Order delivery, billing |
Secure server in Denver, CO |
2 years after last order |
| Payment Information |
Processing payments |
Third-party payment gateway (encrypted) |
As required by payment regulations |
| Location Data |
Proximity marketing, location-based offers |
Mobile app server (encrypted) |
6 months (anonymized) |
| Device Information |
Troubleshooting, security |
Web server logs |
3 months |
| Usage Information |
Analytics, service improvement |
Google Analytics, internal database |
1 year (anonymized) |
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You have the right to correct any inaccuracies in your personal information.
- Erasure: You have the right to request the deletion of your personal information.
- Restriction: You have the right to restrict the processing of your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Data Portability: You have the right to receive your personal information in a portable format.
- Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us at eleanor.vance@thedailygrindcafe.com or (303) 555-2233.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive information during transmission.
- Implementing access controls to restrict access to personal information.
- Regularly monitoring our systems for security vulnerabilities.
- Training our employees on data privacy and security practices.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" at the top of this policy. Your continued use of our services after the effective date constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Daily Grind Cafe
1420 Blake Street
Denver, CO 80202
(303) 555-2233
info@thedailygrindcafe.com
We appreciate your trust in The Daily Grind Cafe and are committed to protecting your privacy.